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Krafton

PUBG Mobile Korea Content Strategy

RoleCreative Marketing Manager · PeriodFeb 2021 to May 2024

Strengthened retention and reduced churn for a mature live game by turning each update into clear, value-driven content with better onboarding.

PUBG Mobile Korea Content Strategy
Reduced early-stage friction for new players.
Strengthened trust with transparent updates.
Improved workflow efficiency by 20% while increasing output.
· 01 Objective

Strengthen retention and reduce churn for a mature live game by turning each update into clear, value-driven content with better onboarding.

· 02 Strategy Retention → Update Hooking → Onboarding
  • Identified update "hooking points" and translated them into player narratives.
  • Bridged community feedback to dev improvements.
  • Built onboarding and tutorial content to reduce early friction.
· 03 Execution
  • Produced onboarding content and mechanic breakdowns.
  • Shared before/after updates reflecting feedback.
  • Localized events and activations to re-engage players.
· 04 Results
  • Reduced early-stage friction for new players.
  • Strengthened trust with transparent updates.
  • Improved workflow efficiency by 20% while increasing output.

Figures reflect campaign-level outcomes from the period shown; some attribute to team and agency contributions. Sourcing available on request.

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