← Back to Portfolio nakyumsong.com
Razer

Razer 20th Anniversary Global Brand Campaign

RoleGlobal Brand Manager · PeriodMay 2024 – Present

To make Razer's 20th anniversary more than a celebration — a declaration of what comes next — I built the brand system and creative governance structure from scratch, unifying campaigns across 15+ markets.

15+ markets / unified under a single brand system
4 continents / 30+ creative studios aligned
Full-year campaign / Esports · Lifestyle · Hardware · Retail
01 Objective

The central tension of this campaign was straightforward but not easy: celebrate 20 years of legacy while simultaneously announcing what comes next. Lean too hard into the past, and it becomes nostalgia. Push too far into the future, and you lose the fans who built the brand. My role was to find — and build — the single narrative thread that held both together.

02 Strategy

The core positioning direction was continuity: 20 years of engineering led here, captured in the campaign's anchor line — "20 years of innovation built together with our community." By framing Razer AI not as a new product but as the next expression of a 20-year philosophy, the strategy made it possible for long-time fans to embrace the future narrative without feeling left behind.

To make this work at scale, I introduced a brand governance structure — the first of its kind at Razer for a campaign of this scope. Rather than a static brand book, I built a system of decision-making criteria: so that teams across 15+ markets and 30+ external studios could produce on-brand work independently, without needing individual sign-off at every step.

03 Execution

The campaign ran for a full year across four content formats: a video series, an editorial artbook, offline store branding, and community activations. Each format was owned by a different internal team — product, digital, retail, esports — and executed by external studios across four continents, all running simultaneously.

My role was to keep all of them pointing in the same direction. In practice, that meant standardising the creative briefing process and approval workflow so that 30+ partner studios could deliver consistent, on-brand assets without requiring individual direction on every output. When conflicts arose between local market needs and global brand standards, I served as the decision-maker — balancing consistency with the flexibility each market needed to land the campaign locally.

04 Results

Quantitative

  • 15+ markets unified under a single brand system for the first time
  • 30+ creative studios across 4 continents aligned to one creative direction
  • Campaign video: 2M+ views / Community events: 600 attendees

Qualitative

  • Recognised internally as Razer's most cohesive milestone campaign to date
  • The brand governance structure introduced for this campaign was adopted into standard operating process beyond the anniversary year.

Figures reflect campaign-level outcomes from the period shown; some attribute to team and agency contributions. Sourcing available on request.